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SUPPLY CHAIN INSURANCE

Thursday, April 28th, 2011

The tragic events related to the Earthquake and Tsunami in Japan last month are a clear indication that global supply chains may be at great risk for any number of reasons.  Add to this the social unrest in the Middle East and you can see even greater risk potential.  A good piece of business advice is for firms to have secondary suppliers in place who can make up the shortfalls should these extenuating circumstances occur.

Traditional Supply Chain Insurance previously required physical damage to trigger coverage.  Now, however, in response to consumer demand, policies are available to insure against non-physical damage, such as strikes, political unrest, a pandemic, or acts of nature such as what happened in Japan.

Generally the Supply Chain Insurance allows the company to name the supplies and even the suppliers most crucial to the company.  The insurance protects the business income in those instances when the reduction in the supply of materials leads to a reduction in a business’ output.  The insurance covers lost profits and extra costs associated with the break in the chain.

The first step to acquiring the insurance is to perform an assessment of the company’s major suppliers, their risk of disruption, and the effects that disruption would have on the company’s business. This is certainly sound advice for any business in today’s fast moving and global supply world.

WHAT’S AHEAD IN LOGISTICS?

Thursday, April 28th, 2011

At the recent Transportation and Logistics Council Annual Meeting in St. Louis, a session was held covering a multitude of issues that is affecting the transportation and logistics marketplace.  Here are some of the issues discussed:

  • Human Capital issues.  AKA driver shortages.  In addition there is an expectation that there will also be a shortage of intermodal equipment because the carriers are no longer managing the chassis.
  • Increased cost of fuel and insurance.  No surprise here.
  • Fuel economy; Increased vehicle weight restrictions; changing driver behaviors, such as potential changes to carrier hours of service rules, as well as new driver safety regulations known as CSA 2010.
  • Tight capacity is expected to result in higher transportation rates.  Carriers will be more selective in the business they wish to haul.
  • Recent 40% increase in rates in the Spot Rate market.  Expected rise in general freight rates for the year – Truckload rates 11%, LTL rates 8%.
  • Potential legislation to charge shippers for detention charges incurred by shippers and receivers of freight.
  • Local, state and federal regulations will be adding fees to generate revenue.

We certainly don’t want to depress anyone, but these ARE the facts.

MEGA SHIPS, TRUCKS AND RAIL CARS

Thursday, April 28th, 2011

Maersk Line is in the process of purchasing Mega ships that will hold the equivalent of 18,000, 20 foot ocean containers. Enough to fill Times Square in Manhattan up to the tops of New York’s skyscrapers and for several blocks beyond. These ships are scheduled to be delivered between 2013 and 2015.

The initial delivery of 10 vessels will be put into the Asia-Europe trade routes which are the only lanes that can handle ships of that size.  There is also a “green” benefit to these ships as they will cut carbon dioxide emissions by as much as 50%.

Maersk Lines is betting on the fact that they will be able to reduce shippers rates with these new ships.  That is certainly a plus all the way around.

Not to be out done, the trucking industry is wondering if they will require larger trucks to handle the volumes that will ultimately be coming to the US.  The railroads and several consumer groups are fighting the use of heavier trucks for safety reasons, however.  There is also legislation floating around in Congress to give the states greater flexibility to increase the current 80,000 Pound Gross Vehicle Weight limits to 97,000 pounds.  Shippers are obviously in favor of these changes because anything that increases truck carrying capacity is a benefit to them.

The railroads for their part are experiencing an increase in the length of trains each and every year, that is obviously good news for them.  These new productivity improvements allow the trans-continental railroads to run fewer trains to haul the same amount of cargo.  This has been part of the railroads cost cutting initiatives for several years and it looks like this will be a continuing trend.

UPS CONTINUES TO LOVE LOGISTICS

Thursday, April 28th, 2011

UPS has recently reported their First Quarter, 2011 financials and they prove again that UPS really does love logistics, especially international logistics.  UPS reported a 24% improvement in operating profits over the same period last year.  Their global business grew 7.3% and provided UPS with an increase in their operating profit to $1.4 Billion, a 21% increase.

For the three months ending March 31, 2011, UPS delivered in excess of 957 Million packages.  For their efforts, UPS has recently been recognized by Fortune Magazine as one of the “World’s Most Admired Companies” and who can blame Fortune for bestowing that honor on UPS.  They truly deserve it.

FedEx will be reporting their revenue numbers shortly and we see no reason why they should not be as impressive.

CONTROLLING FREIGHT COSTS

Tuesday, April 19th, 2011

Controlling freight costs in today’s market place involves more than just negotiating a discount with your freight carriers.  It also involves having complete control over the routing of a company’s goods, whether or not the company actually shipped them.

A case in point is a Fabric Supplier that requested that one of their suppliers make a shipment from the suppliers shipping location in South Carolina to the Fabric Distributor’s customer in Napa, CA.  The instructions were to have the freight carrier invoice the freight charges to the Fabric Distributor as a Third Part Billing.  Apparently they left one minor detail out of the request, and that was to specify what carrier the supplier should use to haul the shipment.

The result was that the supplier chose a carrier that did not have any pricing agreements with the Fabrics Distributor and resulted in a freight charge of $1400.00 for a 350 pound shipment.  Had the supplier routed the shipment with the Fabric Distributor’s preferred carrier, the total cost would have been only $141.00.  You can do the math, that’s $1259.00 more than it should have cost.  So whose fault is this anyway?

This example is just one of thousands each day where inbound routing controls are often overlooked.  And when they are overlooked someone usually winds up paying much more than they needed to for no reason.  Can this happen to you… Never say never!

WEARING APPAREL SHIPPERS BEWARE!

Thursday, April 14th, 2011

It took a while, but the effects are now being felt throughout the country by shippers of all types of wearing apparel.  What are we talking about; the tremendous increase in freight rates that went into effect on, (believe it or not), Christmas Day, 2010!  Many wearing apparel shippers were caught by surprise and many are still unaware that these increases have taken effect.  Others will retort that their carriers did not implement any rate increases, so how is it possible for their rates to go up.

The answer is the LTL motor carriers changed how wearing apparel is classified in the National Motor Freight Classification, that’s why.  These new freight classification ratings have a direct and immediate impact on the freight rates wearing apparel shippers will be paying now and into the future.

Prior to December 25TH the classification ratings for wearing apparel were broken down into three broad categories:

  1. Shipments of garments hanging on hangers or racks, in boxes – Class 175
  2. Shipments not on hangers, with a density of less than 12 pounds per cubic foot, or where the actual value exceeded $13.30 per pound – Class 100
  3. Shipments not on hangers where the density exceeded 12 pounds per cubic foot and where the actual value did not exceed $13.30 per pound – Class 77.5

To put this into layman’s terms, Class 100 represents “First Class”.  Let’s assume that the class 100 rate from point A to point B for a 500 pound shipment is $10.00 per 100 pounds, which is how LTL rates are structured.  The class 175 rate would produce a charge of approximately $17.50 per 100 pounds, and the class 77.5 rating would equate to a net rate of approximately $7.75 per 100 pounds.  Got that?  Pretty simple!

However, on Christmas Day, 2010, the National Motor Freight Traffic Association changed the classification ratings for wearing apparel to a strictly density based item.  Meaning regardless of how the goods are packaged, and their actual value, the product’s density, (pounds per cubic foot) now dictates what a wearing apparel shipper will pay for freight.   There is no good news in this change for wearing apparel shippers nor for their retail customers, if they are paying the freight charges.  Depending on the density of the products being shipped, rates have gone up significantly as the following examples indicate.

  • For those wearing apparel shippers whose products have a density of 2 to 4 pounds per cubic feet, their classification rating will now be class 250.  In the example above, this would equate to an increase of 150% over the former ratings.  The rate per 100 pounds would now be $25.00 per 100 pounds, instead of the former $10.00 per 100 pounds.
  • If the product being shipped has a density of 1-2 pounds per cubic foot, the classification is now class 400.  Again using our example of the first class rate above, the cost would now be $40.00, instead of $10.00 per 100 pounds.

Add to this the current rising fuel costs which have increased Fuel Surcharges for all LTL carriers and you can see why the wearing apparel shippers are in big trouble, unless of course they take action to correct the situation.  But how can they change the density of their products.  Sure, they could put rocks in the boxes to improve the density and pounds per cubic foot ratio, but that would be impractical, and illegal.  We know of at least one shipper that artificially increased the weight of their shipments to make the density look greater than it actually was.  But to their surprise, the carrier re-weighed all of their shipments and issued balance due freight bills to collect the proper charges based on the actual density of the shipments.  LTL freight carriers have very comprehensive weighing and inspection programs to protect their revenue yields and shippers will see more activity of this type, even from smaller carriers in the future.

Another extremely interesting fact is that the major LTL carriers have for quite some time been looking into a new classification rating system that would primarily be based on density.  So guess what, shippers of all other products…..you’re next!  More and more products are now classified based solely on density and more will be in the very near future.  Look for this change to take effect real soon by some of the major LTL carriers.

So what’s a shipper to do?  There is a solution and that is the negotiation of Freight All Kinds (FAK) Ratings with the LTL motor carriers.  This process involves grouping different classes of products into specific groups and using a single, or multiple tiered FAK rating for a company’s products.  In order to ensure that a shipper does not shoot itself in the foot, an analysis must be done to assess the density and classification of all of the products a company ships.  Based on the results of this analysis a shipper can then request that their LTL carrier provide FAK ratings that best suit the company’s shipping characteristics.

In addition, shippers should look at how they package products and make sure that the packages they use are “right sized” for the products being shipped to attain the best pounds per cubic foot ratio.  Inner packing material should also be looked at to see if improvements to density can be accomplished with different inner packaging materials.

Controlling transportation costs must be one of the top priorities for all companies, especially in this economy.  Yet this function is often left up to individuals that do not have a complete knowledge of freight rates and how they are structured.  Many shippers rely on the status quo assuming that everything will remain the same…..It won’t.  The reality is that if you don’t have the expertise in a specific area of your business you should seek advice from industry experts that do have the knowledge and can provide their expertise usually at a fraction of the cost to obtain the expertise internally.

Anyone interested in finding out more about how to negotiate Freight All Kinds Ratings and other options to keep freight costs under control are urged to contact Tony Nuzio, President of ICC Logistics Services, Inc at 516 822-1183, ext. 312 or at tnuzio@icclogistics.com.

Novel Approach to Avoid Paying Claims

Wednesday, March 23rd, 2011

Everyone knows that the goal of the freight carriers’ claims department is not to pay claims unless they are completely justified.  Shippers sitting on the other side of the fence need to realize that any claims they file must be legitimate and prove carrier liability before they can expect their carriers to pay freight loss and damage claims.

It has come to our attention recently that UPS, one of the two major domestic parcel carriers may be trying a new approach to avoid paying claims.  Apparently the shipper has been filing tracers and claim requests with the parcel carrier because packages have been lost in transit.  Instead of the carrier providing a proof of delivery to substantiate that the entire shipment was delivered without exception, the parcel carrier calls the recipient and asks the person answering the phone if there were any problems with a particular delivery.  When the recipient’s reply is “no” the carrier cancels the tracer or claim stating, “consignee has acknowledged receipt.”

The person answering the phone, at say a retail store may have no clue as to whether there was a problem with the initial delivery or not.  How can the carrier just accept a statement made over the telephone that no specific shortage exists?  The reality in many of these scenarios is that the customer is short the missing goods unless the carrier can prove complete delivery.  And, the claim is obviously valid and should be paid until that complete proof of delivery has been supplied.

This new approach to avoid paying claims is obviously creating a stir among those shippers affected by this policy.  The shipper obviously has to re-open the tracer and/or claim and insist the parcel carrier address the real issue that it has not proven delivery with just a courtesy call to the recipient.  Wouldn’t it be easier to supply a proof of delivery for the missing packages?  Oh I see, they may not have one!  What will they think of next?

Auditing the Auditor!

Wednesday, March 23rd, 2011

Freight bill auditing has been around ever since the railroads initially came under economic regulation way back in 1887 and were required to ONLY charge the rates they had published in their tariffs.  Well a lot has changed since then but the concept of freight bill auditing remains an important, viable and cost efficient process.

For many companies, the process of auditing has been outsourced to service organizations that specialize in freight bill auditing and perhaps more importantly, data management and reporting.  Others prefer to audit their invoices in house with their own staff.

Regardless of which approach a company takes it always makes sense to seek a post audit firm to audit the in house auditors or the external audit firm.  Typically post audit firms work on contingency percentages of recoveries they actually receive.  If they find nothing, there is usually no cost for the audit.  The good news in that scenario is that the customer now has a validation that their primary auditor, whether in house or external is doing the job they should be doing.  If on the other hand the secondary auditor does find significant overcharges the company will be able to recover a portion of those overcharges.  There is really no down side to this process and everybody wins.

Business Partnerships – Is There Really Such A Thing?

Wednesday, March 23rd, 2011

For decades we have been hearing this phrase and while some embrace it, others say it is outdated and over-used.  The reality is for those that not only embrace the concept but practice it, the benefits can be staggering.

So what does it take to have a “real” partnership?  It takes business partners with a vision for greatness within their corporate structure and a strong desire to see the business partner succeed as well.

A great way for logistics partners to promote these business partnerships is to prepare a Business Partnership Guide for distribution to all company suppliers and customers.  The Business Partnership Guide must include a variety of disciplines that the partners agree to work on to achieve unparalleled success.  Here are some suggestions so you can get started on building your partnerships:

  • How to create additional profit opportunities for all business partners, as well as better service to customers in a true Win-Win-Win supply chain relationship.
  • How to increase sales and market share through aggressive marketing programs.
  • How to reduce inventory levels by sharing product demand information in order to meet customer demand requirements.
  • How to reduce transaction costs through electronic commerce alternatives.
  • Optimizing logistics performance with cost efficient transportation.
  • Eliminating redundancies in each sides’ operation to drive down supply chain operating costs.
  • And most importantly, be sure to include a Business Partner’s Scorecard.  If business partners take the first step in developing a business partnership philosophy, they must be sure to consistently measure how each partner is performing.

It’s time for business partner’s to put their money where their mouth is.  By establishing a strong Business Partnership philosophy that clearly defines the goals and objectives in the partnering arrangement, there will be no question as to the success of the program.  What are you waiting for?

Meet me in St. Louie!

Wednesday, March 23rd, 2011

It’s that time of year again when the Transportation and Logistics Council will hold its 2011 Annual Conference in St. Louis on April 3-6, at The Sheraton Westport Lakeside Chalet.

This year promises to be well attended with hundreds of transportation and logistics professionals from all over the world eager to learn from dozens of industry professionals in such sessions as Contracting for Transportation and Logistics Services; Freight Claims in Plain English; Transportation, Logistics and the Law; Trading with Canada and Mexico; as well as the ever popular, Law of the Land, Law of the Jungle, as well as many other informative sessions.  For more information or to register for the conference, please visit www.TLCouncil.org.  We look forward to seeing you there.