Entries by Tony Nuzio

WHAT IS THE TRUE COST OF GOOD SERVICE?

What is the true cost of good service? – A Case Study Every business is concerned about keeping their operating costs under control, and if they’re not, they certainly should be.  Having said that, we constantly witness businesses focusing solely on cost reductions instead of what we believe should be the main focus of their business.  […]

WHO IS LOOKING AT YOUR CONTRACTS?

So Who is Looking Over Your Transportation Agreements? If you don’t think you need to have an expert watching out for you, read this! A client of ours recently completed a contract negotiation session with its primary parcel carrier.  They also took it upon themselves to invite one of their parcel carrier’s competitors to bid […]

WHEN IS A SERVICE GUARANTEE NO LONGER A GUARANTEE?

One of the major benefits of shipping packages with the nation’s largest parcel carriers, (either domestically or internationally), is that both FedEx and UPS guarantee delivery for almost all of their delivery services.  If a shipment is delivered late and is not a result of causes beyond the carriers’ control, the shipper is typically entitled […]

UPS DRIVES HIGHER PROFIT IN 3Q16

  UPS today reported higher profits for the third quarter of 2016.  The figures clearly indicate strong growth for UPS in several key areas of their business.  Please find the highlights of the report and a link to the full report below. Some of the key points we would like to make regarding this report […]